First In order to expand various payment channels, comply with the development trend of electronic payment business, and develop convenient payments, in accordance with national laws, regulations and other rules and regulations and industry practices, the donkey mother gift card charter is specially formulated.
Article 2 ”礼品卡（以下简称“礼品卡”） 是上海景域文化传播股份有限公司发行和管理的单用途预付卡，适用于驴妈妈旅游网 www.hengmei1.com的 产品支付。 The donkey mother "Donkey Travel Card " gift card (hereinafter referred to as the "gift card") is a single-use prepaid card issued and managed by Shanghai Seaview Cultural Communication Co., Ltd. , which is applicable to products paid by the donkey mother travel website www.hengmei1.com .
Article 3 100 元、 200 元、 500 元、 1000 元共计 4 种面值，记名卡分为 2000 元、 3000 元、 5000 元共计三种面值。 Gift cards issued by Donkey Mom are divided into two types: bearer cards and bearer cards. Bearer cards are divided into four types of denominations : 100 yuan, 200 yuan, 500 yuan, and 1,000 yuan . The registered cards are divided into 2000 yuan, 3000 yuan, and 5000. There are three types of denominations. The prepaid value is one yuan equivalent to one yuan.
Article 4 www.hengmei1.com 购买产品采用礼品卡支付时，请按照网站的相关信息提示进行操作。 When customers purchase products on the donkey mom travel website www.hengmei1.com and pay with a gift card, please follow the relevant information tips on the website. When customers purchase products in stores, please follow the instructions of customer service staff.
The fifth www.hengmei1.com 可预付类的境内、境外的跟团游、自由行、酒店、门票等产品【注：特卖产品以及大交通产品（机票、火车票等）暂不支持礼品卡支付方式，网站支付页面将不再体现礼品卡支付】。 Donkey mother gift card can be booked on donkey mother travel website www.hengmei1.com Prepaid domestic and overseas group tours, free travel, hotels, tickets and other products ) Gift card payment methods are not supported for the time being, and the payment page on the website will no longer reflect gift card payments].
Article 6 The amount of donkey mother gift card can be used within the validity period.
Article 7 When booking a product, up to 5 donkey mother gift cards can be used.
eighth 3 年。 The donkey mom bearer gift card for sale is valid for not less than 3 years from the date of activation from the warehouse . There is no limit to the validity period of a named gift card.
Article 9 The donkey mother gift card is non-rechargeable, non-interest bearing, non-merging, non-overdraft, non-transferable, and cannot be exchanged for cash. Among them, bearer cards are not reported, and registered cards can be reported.
Article 10 After the donkey mother gift card is purchased successfully, the gift card purchaser can return the card if all the following conditions are met at the same time:
7 个工作日内提交退卡申请。 (1) The donkey mother gift card shall be submitted within 7 working days from the date of delivery in accordance with Article 19 of the Articles of Association .
(2) Mother donkey gift card is not bound to the account. The card body should be intact, and the coverage area of the card number password should not be scratched or damaged.
(3) The donkey mother gift card returner shall be the original purchaser who purchased the gift card from the company. When returning a card, the person who returned the card should provide a valid ID that is the same as the original card purchaser. In addition, the person who returned the card should provide a stamped application and corporate identity document.
(4) The refunder can only request a refund for the entire order for the donkey mother gift card. The company does not accept a partial refund for the order.
(5) The donkey mother gift card returner shall return the original invoice for the card purchase at their own expense. The refund amount should be consistent with the invoice amount. The company does not accept requests for refunds of donkey mother gift cards that only return part of the amount.
(6) After the donkey mother gift card is returned, the company will refund the refunded amount to the original account paid when the card was purchased. If the original card was purchased using cash or cheque, the refunder must provide a bank account with the same name as the purchaser for refund.
(7) The courier fee incurred by the cardholder when returning the card shall be borne by the cardholder.
Article 11 If you need an invoice when purchasing a donkey mom gift card, please explain in advance; when you book the product, the payment part of the gift card will no longer provide an invoice.
Article 12 信息，并可自助延期 。 The donkey mother gift card can inquire online gift card consumption, balance and other detailed information, and can self-defend .
Article 13 After the customer pays the order with the donkey mother gift card, if a refund occurs, the amount will be returned to the gift card the same way. 1 个月（自金额原路退回之日起计算）。 If it is a bearer gift card and the validity period of the gift card has expired, the validity period will be automatically extended for one month (calculated from the date the amount is returned in the original way).
Article 14 Paying for orders using Donkey Mom Gift Cards is the same as other payment methods in terms of order changes policies and regulations.
Article 15 The cardholder must properly save the gift card until the end of the game or the refund is completed. The issuer shall not be held responsible for the loss or damage of the card due to its own reasons. The customer shall bear the costs of card replacement and replacement. At present, the donkey mother does not charge the cost of the gift card for the time being, but the courier costs incurred are borne by the customer, either by payment or by home delivery.
Article 16 1 万元（含）以上不记名卡的，需要凭购卡人有效证件。 Card buyers who have fully complied with this Articles of Association and have full capacity for civil conduct to purchase registered cards or one-time purchases of more than 10,000 yuan (including) unregistered cards need to have valid card purchasers' credentials. Personally valid ID documents include resident ID cards, household registration books, military ID cards, armed police ID cards, Hong Kong, Macao and Taiwan resident passes, passports, etc. The valid ID of the unit includes business license, public institution legal person certificate, tax registration certificate, organization code certificate, etc.
Article 17 The card buyer should fill in the registration information when purchasing the donkey mother gift card, and the donkey mother will register in accordance with the regulations.
Article 18 5000 元（含）以上或个人一次性购卡金额达 5 万元（含）以上的，以及单位或个人采用非现场方式购卡的，不得使用现金，应通过银行转账，包括使用支票、汇票、汇款、网银划帐等。 If a unit purchases a donkey mother gift card amounting to more than 5,000 yuan (inclusive) or an individual one-time purchase amount exceeds 50,000 yuan (inclusive), or if the unit or individual purchases the card by off-site means, no cash shall be used. Bank transfers, including the use of checks, money orders, remittances, online banking transfers, etc.
Article 19 2 个工作日内寄出发票及已激活卡片。 The donkey mother gift card usually sends the invoice and activated card within 2 working days after the buyer's funds are received . “ 交付 ” ）。 The risk and ownership of the gift card is transferred to the purchaser of the gift card when the company delivers the physical card to the distributor ( " Delivery " ).
Article 20 Anyone who uses a password to conduct transactions is considered by the donkey mother travel network to be a cardholder. The electronic information records generated by various types of transactions based on electronic information such as passwords are valid vouchers for the transaction. For telephone transactions, the voice record of the card issuer is used as a valid voucher for the cardholder to handle the business.
Article 21 The cardholder should avoid revealing the card number and password of the donkey mother gift card to others, and all losses caused by the leakage of the card number and password shall be borne by the cardholder.
Article 22 Customers should carefully check the consumption payment details when using the donkey mother gift card to pay on the donkey mother travel website.
Article 23 If the cardholder uses the donkey mother gift card to purchase the donkey mother travel website product and the return amount is verified by the donkey mother travel network and returned to the donkey mother gift card used by the customer for payment, the refund cycle is generally one week.
Article 24 The bearer card must be reactivated before it can be used. 50 元 / 次，采用直接扣取礼品卡金额的方式。 After the expiration date, customers can apply for an extension. The extension period is one year. The extension fee is 50 yuan / time, and the amount of the gift card is directly deducted.
Article 25 1010-6060 转客服人员申请礼品卡延期。 For the expired donkey mother gift card, if the cardholder needs, you can also apply for a gift card extension by calling 1010-6060 transfer customer service staff.
Article 26 In any of the following cases, the donkey mother will not bear any responsibility and all losses shall be borne by the cardholder.
(One) Cardholders conspired with others, defrauded or committed other dishonesty;
(two) Cardholders conduct illegal transactions in violation of national laws and regulations;
(three) The donkey mother travel network was rejected by the cardholder due to the need to investigate the relevant situation.
Article 27 The right to donkey mother travel network
(One) The donkey mother travel network has the right to require the purchaser to provide personal and unit identification information and certification documents in accordance with national regulations.
(two) For the use of donkey mother gift cards in violation of these regulations, the issuing institution has the right to suspend the use of the donkey mother gift card.
(three) A variety of free value-added services provided by the donkey mother travel network for purchasers, the donkey mother travel network has the unilateral termination right, and does not require the buyer's consent in advance.
(four) The donkey mother gift card is subject to the provisions for activation and use. Donkeymom.com found obvious mischarges, card issuances, or unpaid payment activations or errors due to computer system failures. It has the right to take measures to correct the errors, or to take measures such as freezing and cancellation. Without prior consent from the purchaser, users should If it is unreasonable to cooperate, the user shall return it.
(Fives) Donkeymom.com has the right to consult the user's registration information and transaction behavior, and if there is a problem in the registration information or transaction behavior, or it may cause adverse consequences, it has the right to ask the user to request the user to further provide necessary information or Directly deal with the item, the user, and related transactions. If the user uses the donkey mother gift card to engage in illegal transactions, the donkey mother travel network has the right to stop its business.
(six) The donkey mother travel network has the right to increase, decrease or cancel business types according to the specific circumstances, and also has the right to refuse or cancel the transaction qualification of users who do not meet the requirements without prior notice to the user.
(Seven) Mummy Travel Network may charge users reasonable transaction fees and may change the fees according to business development. The donkey mother travel network should clearly indicate the transaction fees and changes to the user. If the user does not accept the relevant fee standards and changes, the transaction should not be conducted. The user's transaction is deemed to accept the relevant fee standard and its changes.
(Eight) The user agrees that Mama Travel.com does not assume any liability for damages due to service interruption or termination due to any of the following conditions:
驴妈妈旅游网在发现用户购买资料虚假、异常交易或有疑义或有违法嫌疑时，不经通知有权先行中断或终止用户账号、密码，并拒绝用户使用驴妈妈礼品卡部分或全部服务功能。 1. When donkey mother travel website finds that the user's purchase information is false, abnormal transaction or suspected or illegal, it has the right to interrupt or terminate the user account and password without notice, and refuses to use some or all services of donkey mother gift card Features. If it is verified that illegal transactions are not involved, the donkey mother will resume related functions.
系统因下列状况无法正常运作，使用户无法使用相关服务，包括但不限于： 2. The system cannot operate normally due to the following conditions, preventing users from using related services, including but not limited to:
驴妈妈旅游网交易系统停机维护期间。 aDon's mother travel network trading system is down during maintenance.
电信设备出现故障不能进行数据传输的。 b. Telecommunication equipment fails to transmit data.
因台风、地震、海啸、洪水、停电、战争、恐怖袭击等不可抗力之因素，造成系统障碍不能执行业务的。 c. Due to force majeure factors such as typhoons, earthquakes, tsunamis, floods, power outages, wars, terrorist attacks, etc., system impediments cannot be performed.
由于黑客攻击、电信部门技术调整或故障、网站升级、银行方面的问题等原因而造成的服务中断或者延迟。 d . Service interruption or delay due to hacking, technical adjustment or failure of the telecommunications sector, website upgrades, banking issues, etc.
因网络阻塞、计算机系统故障、维护、升级及其他人力不可抗拒之因素而造成的服务终止、中断或者延迟。 eService termination, interruption or delay due to network congestion, computer system failure, maintenance, upgrades and other irresistible human factors.
司法机关或行政机关依照法定程序要求驴妈妈旅游网中断对用户服务的； f. Judicial or administrative authorities require the donkey mother travel network to interrupt service to users in accordance with legal procedures;
为公共利益的需要必须中断对用户服务的； g the need for the public interest must interrupt service to users;
其他必须中断服务的情况。 h Other situations where service must be interrupted.
Article 28 Obligations of the issuer
(One) www.hengmei1.com 网站等提供驴妈妈礼品卡使用的有关资料，包括章程、收费项目和使用说明等。 The donkey mother travel website shall provide relevant information on the use of the donkey mother gift card in writing or through the donkey mother travel website www.hengmei1.com, etc., including articles of association, charging items and instructions for use.
(two) www. hengmei1.com 网站、 1010-6060 服务热线。 The donkey mother travel network shall provide services to cardholders through relevant channels as agreed, mainly for the www.hengmei1.com website and the 1010-6060 service hotline.
(three) Donkeymom.com shall assume the confidentiality obligation of the purchaser's information in accordance with the law and shall not disclose it to any unit or individual without the consent of the parties, except as otherwise provided by laws, regulations and rules, or unless otherwise agreed between the purchaser and the issuer.
(four) The donkey mother travel network uses computer one-way encryption of the donkey mother gift card password and transaction password. No one can view and query this password through the system.
(Fives) Donkeymom.com website is obliged to technically ensure the normal operation of the entire online trading platform and ensure the smooth trading activities of users.
(six) The donkey mother travel website is responsible for the security, effectiveness and real-time performance of the transaction access system. However, it does not assume responsibility for transaction interruptions and transaction disputes caused by communication errors and other non-donkey mother travel network reasons.
(Seven) Regarding the problems and reflections related to the transaction or registration encountered by users during the registration and use of the donkeymom travel network service, the donkeymom travel network will respond to the specific situation.
(Eight) The website of Donkeymom.com has the obligation to keep confidential the relevant credit information provided by users during registration and purchase and related information generated during the transaction, but has the right to use these materials for related contact, communication, or to provide information to The statutory authority that has the right to query, or provide it to a third party in order to complete the transaction order. In order to provide users with high-quality services, Mummy Travel Network has the right to use the above information for statistical analysis and internal management purposes.
(nine) Donkeymom.com is responsible for providing business consulting services to users, and publishing feature introductions, hotspot answers and other content on the website.
(ten) The donkey mother travel network will verify the user's authority and identity to engage in transactions based on relevant information such as registration information. The donkey mother travel website does not have any other obligation to check the true permissions or identity of the user who conducts transactions such as information registered in the correct way.
(eleven) Except for special instructions, the intellectual property rights related to the website of donkey mother travel website and its contents and the client-run software (if any) provided by donkey mother travel website to users are owned by donkey mother travel website. The donkey mother travel network has the right to hold the user responsible for the infringement.
Article 29 User rights
(One) The user has the right to use the donkey mother gift card and get the corresponding service according to the regulations.
(two) The user has the right to know the functions, usage methods, charging items and standards of the donkey mother gift card.
(three) The user has the right to ask the issuer for corrections or corrections if there is any doubt about the donkey mother gift card transaction.
Article 30 User's obligations
(One) Users should provide authentic and effective identification information and certification documents to the issuing institution, and shall not use the identity of others or use forged or altered identification documents to purchase donkey mother gift cards.
(two) The user is obliged to provide his real information when registering, and to ensure the validity and security of content such as email address, contact phone number, contact address, postal code, etc .; the user guarantees not to register on the donkey mother travel website with other people's information Or certification; at the same time, the user is also obliged to update the relevant registration information in time when the relevant information is actually changed. If you provide any wrong, false, outdated or incomplete information, or donkey mother travel website has reasonable reason to suspect that the information is wrong, false, outdated or incomplete, donkey mother travel website has the right to suspend or terminate the user To provide services and refuse to use some or all of the functions of this service, Mama Travel.com does not assume any responsibility, and the user agrees to bear any risks and responsibilities arising therefrom.
(three) If the user fails to properly keep the donkey mother gift card, which results in the loss or loss of the gift card, she shall bear the economic losses.
(four) If the user fails to carry out transactions in accordance with the agreement and causes economic losses, he shall bear it himself.
(Fives) The user shall take reasonable measures to prevent theft or disclosure of my password. The user does not keep the donkey mother gift card card number, password, transaction password, and identity information improperly, resulting in the financial loss caused by the use of the donkey mother gift card by others. The user should do:
、 1 Do not use donkey mother gift cards in places other than those designated by the issuer.
、 2 Avoid using the same user name, card number and password to register on other websites, because the leakage of registration information on other websites, the transaction password of my donkey mother gift card on the donkey mother travel website is leaked.
、 3 Users should set and keep passwords when registering on the website of Donkeymom.com: avoid using names, birthdays, phone numbers, numbers that are easy to guess, etc. as passwords; they should not provide their own passwords to anyone except as required by law, including Donkey mother travel network staff.
Article 31 Users shall not transfer or authorize others to use their donkey mom gift cards or registered users on the donkey mom travel website. The user agrees to bear any losses caused by transferring or authorizing others to use his donkey mother gift card or the registered user behavior of donkey mother travel website, and don't assume any responsibility.
Article 32 The user promises that all actions he or she performs when using the donkey mother gift card shall comply with national laws, regulations and various social public interests or public ethics. For any legal consequences, the user will independently bear all corresponding legal responsibilities in his own name. The user shall not use the donkey mother gift card to engage in illegal or improper transactions. Users shall bear all consequences and liabilities arising from illegal activities or improper transactions.
The above actions include, but are not limited to:
(1) Infringing on others' reputation, privacy, trade secrets, trademark rights, copyrights, patent rights, other personal and property rights.
(2) Use the service in the name of another person.
(3) Engaging in any illegal transaction, such as money laundering.
(4) Use the donkey mother gift card to carry out false transactions without real transaction background.
(5) Engage in any behavior that may contain computer viruses or may infringe the service system and data.
(6) Other acts deemed inappropriate by the mother donkey travel website.
If the user violates the above clauses, causing damages to the donkey mother travel network caused by claims, litigations and other procedures, it shall be liable for compensation (including reasonable legal fees).
Article 33 The donkey mother travel network handles the donkey mother gift card business branch, which belongs to the relevant organization of donkey mother gift card business processing, cardholders must comply with this charter.
Article 34 Disputes between the donkey mother travel website, agency sales agencies, donkey mother gift card holders and other agencies involved in the handling of donkey mother gift card business shall be handled in accordance with this charter and relevant laws and regulations.
Article 35 This charter is formulated, modified and explained by the donkey mother travel website. If the donkey mother travel network revises this charter, the revised charter will be announced through the website and so on.
Article 36 If you don't agree with the amendments made by Donkeymom.com, the user has the right to stop using the services provided by Donkeymom.com. If the user continues to use the services provided by the donkey mother travel network, it is deemed that they accept the modification of the relevant provisions of this charter by the donkey mother travel website.
Article 37 www.hengmei1.com 网站查阅本章程的最新版本，也可以在购卡时向驴妈妈旅游网索取本章程，并可要求与驴妈妈旅游网签订单独的购卡协议，购卡协议中未明确的事项按本章程执行；购卡协议中明确的事项如与本章程冲突的，按购卡协议办理。 Card purchasers can check the latest version of the Articles of Association through www.hengmei1.com , and can also obtain this Article of Association from the donkey mother travel website when purchasing the card, and can request to sign a separate card purchase agreement with donkey mother travel website to purchase the card Matters not specified in the agreement shall be implemented in accordance with these Articles of Association; if the matters in the card purchase agreement are in conflict with these Articles of Association, they shall be handled in accordance with the Card Purchase Agreement.
Article 38 This charter and all business operation regulations formulated by the donkey mother travel network in the future as an integral part of this charter have the same effect as this charter.
Article 39 If any party violates the provisions and causes damage to the other party, it shall bear the liability for breach of contract and compensate the other party for the losses caused thereby.
Article 40 If either party violates the provisions and causes damage to the other party, the injured party shall take reasonable measures to prevent the loss from expanding, and the reasonable expenses incurred to prevent the loss from expanding shall be borne by the breaching party. If one party fails to take reasonable measures to prevent the loss from expanding, the breaching party shall not be liable for compensation for the part of the breach that caused the loss to expand.
Article 41 If there is any conflict between this charter and national laws and regulations, it will be implemented in accordance with national laws and regulations.
Article 42 Matters not covered in this charter shall be implemented in accordance with relevant national laws, regulations, rules and industry practices.
Article 43 Before purchasing and using the donkey mother gift card, the user confirms that they have read all the terms in detail. Both parties have no doubt about the terms of the articles of association, and have legal meanings of the rights and obligations, limitation of liability and exemption clauses involved in the articles of incorporation. Accurate understanding.
Article 44 If any provision of this Article of Association is confirmed to be invalid for any reason, it shall not affect the validity of other articles of this Article of Association.
Article 45 The jurisdiction of this Article of Association is the place of business registration of Shanghai Donkey Mother Xinglv International Travel Agency Co., Ltd.
Article 46 This Article of Association takes effect on the date when the website of the mother donkey travel website is released.