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1. Return and exchange instructions (please click for details)

This website (www.hengmei1.com) was established by Shanghai Seaview Culture Communication Co., Ltd. in accordance with the law, and in accordance with the "Interim Measures for the Administration of Internet Commodity Trading and Related Service Behaviors" (State Administration for Industry and Commerce Order No. 49), Internet product operators, tourists \ travelers. Website operators who provide related business services and provide online trading platform tourism services through this website.

If consumers have problems with the quality of the goods or services purchased through this website (www.hengmei1.com), they shall be dealt with in accordance with the following conventions:

1) Consumers can directly request online product operators for their return. If the consumer cannot determine the online commodity operator, this website can provide the online commodity operator's business information to the consumer upon application.

2) If a consumer purchases goods or receives services on this website, a consumer dispute occurs, or his legal rights and interests are damaged, this website guarantees to provide consumers with the true website registration information of the relevant operator and actively assists consumers in maintaining their legal rights and interests.

3) If the online commodity operator does not return or exchange products with consumers, it may apply to this website for assistance in processing.

4) Whether a consumer can return or exchange the purchased goods is handled in principle in accordance with the laws and regulations such as the Consumer Protection Fee and the Product Quality Law.

5) If there is an agreement between the consumer and the operator of the online product, the agreement shall prevail.

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